Refund Policy

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

• Returned items must have tags still on and be returned in original packaging
• Returned items must have no visible signs of wear or use
• For incorrectly sized items, as each t-shirt is made to order, we can only accept returns where the item supplied is a different size to the item ordered. Please check the measurements which are shown on the products page to ensure the correct size when you place your order.

If you wish to return or exchange an item, please email us on contact@kitesurfshack.com.